United Airlines Announces Improved Family Seating Policy
United Airlines is making is easier for families to sit together on flights.
The airline announced they are improving their family seating policy using a new seat map feature that finds available adjacent seats at the time of booking that makes it easier than ever for children under 12-years old to sit next to an adult in their party.
This feature is free even for basic economy ticket purchasers and will go into effect in early March, according to a press release.
If adjacent seats are not available prior to travel customers will be able to switch for free to a flight to the same destination with adjacent seat availability in the same cabin. Customers also won’t be charged if there is a difference in fare price between the original and new flight.
“In an era where more families are working in a hybrid environment, they’re traveling more often – and they’re flying United,” said Linda Jojo, Chief Customer Officer for United. “We’re focused on delivering a great experience for our younger passengers and their parents and know it often starts with the right seat. We look forward to rolling out more family-friendly features this year.”
United Polaris®, United First Class® and Economy Plus® seats are excluded from this family seating policy change.
